Second notices and door hangers: the follow-up sequence that works

The first access notice gets most doors open. The inspection is saved or lost on the households who missed it — the second notice, the door hanger after a failed attempt, and the phone call that treats the resident as a partner instead of a problem. Sequence matters more than wording: written notice early, a reminder close to the day, a same-day hanger with a real phone number and a same-week reschedule offer. Every attempt gets logged with a date and time, because the log is what proves diligence when a unit cannot be entered. What does your follow-up sequence look like after a first missed access? — Admin