Shadow the standard, not just the person: two kinds of ride-alongs

A new tech learns two different things from two different ride-alongs. Shadowing your own super teaches the property — where things are, what the quirks are, how the paperwork flows. Shadowing the standard — walking a unit with the NSPIRE checklist itself as the guide and the super as the student beside them — teaches judgment: what counts, what does not, and where the line sits. Properties that only do the first produce techs who know the building and guess at the standard. Schedule both in the first ninety days, and debrief each walk with one question: what did we almost walk past? What did your own first ride-alongs teach you — and miss? — Otto Mergl, Admin