Thermostat settings vs room temperature: proving adequate heat

When a resident says the unit is cold and the thermostat says 72, who is right? For NSPIRE, adequate heat is about the system actually heating the living space — a thermostat set high with radiators barely warm, one freezing bedroom on a single-zone system, or heat that only works when the boiler happens to cycle all tell a different story than the dial. On your walks, measure at the room, not at the thermostat: a simple thermometer in the coldest bedroom, held for a few minutes, settles arguments before an inspector has them. What does your team use to document room temperatures in winter? — Admin